FAQ

FAQ:

Browser Support

  1. Can I use Solo with Chrome?
    • Yes
  2. Can I use Solo with Edge?
    • Yes. Some sites may require you to setup Solo with Chrome, but then they should work with Edge too
  3. Can I use Solo with Firefox?
    • Yes, with two caveats.
      First, navigate to about:config, search “security.webauth.u2f” and set it to “true”.
      Next, note that some sites may require you to setup Solo with Chrome, but then they should work with Firefox too.
  4. Can I use Solo with Safari?
    • Not yet, but the latest Technology Preview v72 introduced support. We’re looking forward.

Using Solo

  1. Can I use more than one security key?
    • Yes, and we definitely recommend that you do. Most sites that accept FIDO2 and U2F allow you to register more than one key. This gives you better flexibility should you lose a key.
  2. How do I get started with Solo for Hacker?
  3. Can I use Solo in Windows, Mac OSX, or Chrome OS?
    • Yes
  4. Can I use Solo in Linux?
  5. How do I reset Solo?
    • You can reset Solo using our command line tool and running “solo key reset”. On Windows, you can also manage a security key via “Sign-in options” which includes resetting and setting a PIN.

Solo on Mobile

  1. Can I use Solo with my Android phone?
    • Yes! Use a Solo with a USB-C connector or Solo Tap with NFC. Check out more info on NFC here. Make sure you have Google Authenticator installed.
  2. Do I need to use Google Authenticator app?
    • For now, yes. But we are partnering with HWSecurity, who will soon provide a better security key app that doesn’t rely on Google services.
  3. Will Solo work with iPhone?
    • Not currently. Latest iOS updates are providing better NFC support, and it may soon be possible though.

Solo Features

  1. Can I use Solo for two-factor authentication?
    • Yes
  2. Can I use Solo for password-less login in Windows 10?
    • Not yet (we’re missing the hmac-secret extension, details here)
  3. Can I use Solo for password-less login in …?
    • In theory yes, let us know if you find any service supporting password-less login!
  4. Can I use Solo for OpenGPG or SSH?
    • Not yet
  5. Can I use Solo to store passwords?
    • Not yet

Misc

  1. What’s the difference between USB-A and USB-C?